LinkedInReduced cashier allocation errors during Birmingham City Council transformation work.
Digital business card
Paul Gordon
Credit Control Manager & Doctoral Researcher
Birmingham, United Kingdom
Forward-thinking credit control leader and doctoral researcher with a practical record of strengthening cash flow, reducing aged debt and building confident, capable teams.
At a glance
Commercial discipline with research depth.
Managed complex debt disputes and reporting across senior stakeholders.
Doctoral researcher at the University of Glasgow, Geography.
Professional focus
Credit control, collections and practical leadership.
Paul combines calm financial operations with team leadership: credit policy, aged debt reduction, account reconciliation, reporting, procurement collaboration and dispute resolution.
- Credit control
- Risk management
- Cash flow
- Process improvement
- Leadership
- Conflict resolution
Recent work
Selected experience
Credit Control Manager
Organisational skills, conflict resolution and credit risk leadership for practical finance operations.
Process Improvement
Implemented credit-control policy, strengthened risk procedures and improved transparency around cash flow.
Rebate Credit Manager
Coordinated rebate processes, supplier engagement, reporting and dispute resolution across finance and procurement.
Research
Riddims of Resistance, Revolution and Redemption.
His PhD research, Riddims of Resistance, Revolution and Redemption, explores how Gospel, Dancehall and Reggae function as expressions of faith, identity and social justice within Black British urban geographies.
Education
Academic profile
- University of Glasgow, PhD Geography
- NTC Manchester, Master of Theology
- Birmingham Newman University, MA Leadership
- University of Wolverhampton, Music & Theology